This user’s guide will guide user through all the processes step-by-step from installation, using the program, generating reports, and routine maintenance.
· This application provides features to help user analyze root cause, issue Corrective Action Request, tracking corrective action progress, and manage Corrective Action Request status.
· Special Features:
ü Easy Start – access all functions directly from a built-in Corrective Action Request management system flow chart. Major functions include:
§ Corrective Action Request (CAR) distribution list management
§ Preliminary root cause analysis
§ Distribute CARs via email or fax
§ Corrective action tracking and effectiveness verification
§ CAR status management
§ System failure mode and corrective action review
ü Quick CAR Status Overview – visualized executive summary
ü Built-in ISO9000 CAR form
ü CAR distribution management
ü Comprehensive CAR status reports (Pending, Closed, or Overdue etc.)
ü Integrate with QIT’s Production Quality Management System and Supplier Quality Management System.
ü Process Knowledge
§ History of typical system failure modes, root causes, action taken and verifications.
§ Discover hidden system problems
§ Provide and support system reviews (FMEA reviews or operational reviews etc.)
ü Employ Cost of Quality (COQ/COPQ) and System Risk and Priority Number (RPN) to direct improvement activities
Integrate Cost of Quality and Risk and Priority
§ Report and monitor Total Cost of Quality and Maximum Risk and Priority Number
ü Enhanced QITLink
§ Sync CARs among different users (e.g. customers or suppliers)
ü Action effectiveness verification
ü Improved Knowledge base to sum up the lessons-learned and the best practices to prevent problems and carry over the best practices to new product lines.
ü Improved user interfaces and built-in report templates.